7e7779 Privacy Policy

1. Introduction

7e7779 operates as an offshore online gaming and sports betting platform serving players in Bangladesh and other eligible regions. As part of delivering our services, we collect certain personal information from our registered players and site visitors. This Privacy Policy describes what data we collect, the purposes for which it is processed, the parties with whom it may be shared, and the rights you hold in relation to your personal information.

We are committed to handling all personal data with care, discretion, and in accordance with recognised data protection principles. We do not collect data beyond what is reasonably necessary for the operation of the platform, fulfilment of regulatory obligations, and the improvement of the player experience. This policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and 7e7779.

2. Data Controller

For the purposes of this Privacy Policy, 7e7779 acts as the data controller in respect of personal data collected from players and platform visitors. As data controller, 7e7779 determines the purposes and means of processing personal data. If you have questions about how your data is handled or wish to exercise any of your rights described in this policy, you may contact us at [email protected]. Our support team operates 24 hours a day, seven days a week, at Bangladesh Standard Time (BST, UTC+6).

3. Data We Collect

3.1 Registration Data

When you create a 7e7779 account, we collect the information you provide during the registration process. This typically includes your full legal name, date of birth, email address or mobile phone number, and the country from which you are registering. This information is required to create and maintain your account and to verify that you meet our eligibility requirements, including the minimum age of 18 years.

3.2 Identity Verification Data

In order to process withdrawals and comply with anti-money-laundering obligations, 7e7779 may request identity verification documents. These may include a copy of a government-issued photo identification document (such as a National ID card or passport), a recent proof-of-address document, and confirmation of ownership of the payment method used for deposits. This data is collected and stored only for verification purposes and is subject to strict access controls.

3.3 Transaction Data

We record all financial transactions associated with your account, including deposit amounts, withdrawal requests, bonus credits, wagering activity, and account balance history. Transaction records are maintained for regulatory compliance and for resolving any disputes that may arise regarding your account activity.

3.4 Technical & Device Data

When you access 7e7779 through a browser or mobile device, we automatically collect certain technical data. This includes your IP address, device type, operating system, browser type and version, screen resolution, and general geographic location derived from your IP address. This data is used to ensure platform compatibility, detect fraudulent access patterns, and maintain security.

3.5 Usage Data

We collect data about how you interact with the 7e7779 platform — including the pages you visit, the games you play, the duration of your sessions, search queries within the platform, and navigation paths. This data is analysed in aggregate to improve our product offering and to understand which features are most valued by players across Bangladesh.

3.6 Support & Communication Data

When you contact our support team by email or through any in-platform communication channel, we retain a record of the correspondence, including the content of your messages and any attachments you provide. This data is used to resolve your query and to improve our support processes.

4. How We Collect Data

7e7779 collects personal data through the following means:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal request, contact our support team, or respond to a promotional offer.
• Automatically — through cookies, server logs, and similar tracking technologies when you access or navigate the 7e7779 platform via a browser or mobile device.
• From payment providers — when you initiate a transaction through bKash, Nagad, Rocket, Upay, or a supported bank, we receive a transaction reference and confirmation status from the relevant payment provider. We do not receive your full payment credentials.
• From third-party game studios — game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may share session and gameplay data with 7e7779 for the purposes of game history maintenance, dispute resolution, and responsible gaming monitoring.

5. How We Use Your Data

7e7779 uses the personal data we collect for the following purposes:

• Account management: Creating, maintaining, and securing your player account, including password recovery and session management.
• Transaction processing: Executing deposits, withdrawals, and bonus credits accurately and in a timely manner.
• Identity verification: Confirming that you meet the platform's eligibility requirements, including age verification and anti-money-laundering checks.
• Fraud prevention and security: Detecting and investigating suspicious account activity, multiple account creation, bonus abuse, and unauthorised access attempts.
• Customer support: Responding to your queries, complaints, and requests in an effective and personalised manner.
• Platform improvement: Analysing aggregated usage data to refine the platform's design, game library, payment options, and overall player experience.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling indicators and to apply requested self-exclusion or deposit limit settings.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may withdraw this consent at any time.
• Legal and regulatory compliance: Maintaining records as required by applicable laws and responding to lawful requests from authorities.

6. Legal Basis for Processing

7e7779 processes personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to upon registration — including account operation, payment processing, and dispute resolution.
• Legitimate interests: Processing carried out to detect fraud, maintain platform security, conduct analytics, and improve our service — where these interests do not override your fundamental rights.
• Legal obligation: Processing necessary to comply with applicable laws, including anti-money-laundering regulations and age verification requirements.
• Consent: Processing based on your explicit consent, such as the receipt of promotional emails and optional personalisation features. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Disclosure

7e7779 does not sell, rent, or otherwise trade your personal data to third parties for their own marketing purposes. We may, however, share your data in the following limited circumstances:

7.1 Service Providers

We engage trusted third-party service providers to assist in operating the platform. These may include identity verification services, cloud hosting and infrastructure providers, analytics platforms, and customer communication tools. All such providers are bound by data processing agreements that restrict their use of your data to the services they provide on our behalf.

7.2 Game Studios

Third-party game providers integrated into 7e7779 — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — receive the minimum data necessary to deliver their games to your session. This typically includes a session token and account identifier. These providers operate under their own privacy frameworks and are certified suppliers in the online gaming industry.

7.3 Payment Processors

When you initiate a deposit or withdrawal, relevant transaction details are shared with the payment provider you select — bKash, Nagad, Rocket, Upay, or a supported bank. These providers process the financial transaction independently and are subject to their own privacy policies and regulatory obligations.

7.4 Legal Authorities

7e7779 may disclose personal data to law enforcement agencies, regulatory bodies, or other authorities where required by law or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of 7e7779, its players, or the public. We will notify affected players of such disclosures where legally permitted to do so.

7.5 Business Transfers

In the event that 7e7779 undergoes a corporate restructuring, merger, or acquisition, personal data held by the platform may be transferred to the successor entity as part of that transaction. Players will be notified of any such transfer and the successor entity will be required to honour the terms of this Privacy Policy.

8. Payment Data

7e7779 takes the security of financial data seriously. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or a supported Bangladeshi bank, the transaction is processed directly through the respective provider's secure infrastructure. 7e7779 does not store your mobile wallet PIN, full bank account number, or card details on its own servers.

We retain only the information necessary to reconcile your account balance — specifically the transaction reference number, amount, currency, timestamp, and the payment method type. This data is used exclusively for account management, dispute resolution, and regulatory reporting. All stored transaction records are protected by encryption at rest and in transit.

9. Cookies & Tracking Technologies

9.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits and to retain certain preferences or session information. 7e7779 uses cookies and similar tracking technologies to operate and improve the platform.

9.2 Types of Cookies We Use

• Strictly necessary cookies: These are essential for the platform to function. They enable you to log in, navigate between pages, and maintain your session. They cannot be disabled without impairing core functionality.
• Performance and analytics cookies: These collect anonymised data about how visitors use the platform — such as which pages are visited most frequently and whether error messages are encountered. This data helps us improve platform performance and usability.
• Preference cookies: These remember settings you have configured, such as your preferred language or display options, so that you do not need to re-enter them on each visit.

7e7779 does not use behavioural advertising cookies or cross-site tracking technologies. You may manage or disable cookies through your browser settings at any time, though doing so may affect your ability to use certain features of the platform.

10. Data Retention

7e7779 retains personal data for as long as your account remains active and for a period thereafter as required by our operational and legal obligations. Specifically:

• Account registration and identity verification data is retained for a minimum of five years following account closure, in accordance with standard anti-money-laundering record-keeping requirements.
• Transaction records are retained for a minimum of five years from the date of the transaction.
• Support correspondence is retained for a minimum of two years from the date of the interaction.
• Technical and usage data collected via cookies and server logs is typically retained for a rolling period of thirteen months before being anonymised or deleted.

When data is no longer required for any lawful purpose, it is securely deleted or anonymised in a manner that prevents re-identification. You may request early deletion of specific data categories by contacting [email protected], subject to our legal retention obligations.

11. Data Security

7e7779 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 7e7779 servers.
• Encryption at rest for all stored personal and financial data.
• Role-based access controls ensuring that only authorised personnel can access sensitive data, limited to what is necessary for their specific function.
• Regular internal security reviews and vulnerability assessments of platform infrastructure.
• Automated systems for detecting unusual login patterns, access from new devices, and other indicators of potential account compromise.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a material risk to affected players, 7e7779 will notify those players promptly and take all reasonable steps to contain and remediate the breach.

12. Your Rights

As a player whose personal data is processed by 7e7779, you hold the following rights in relation to that data. To exercise any of these rights, please contact our support team at [email protected] with your request. We will respond within a reasonable timeframe and in any event within 30 days of receipt.

• Right of access: You may request a copy of the personal data that 7e7779 holds about you, together with information about how it is processed.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: In certain circumstances, you may request that 7e7779 delete personal data we hold about you. Note that this right is subject to our legal retention obligations — we may be required to retain certain records regardless of your request.
• Right to restriction: You may request that we restrict the processing of your personal data in certain circumstances, such as while a dispute about data accuracy is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract, you may request that we provide your personal data in a structured, machine-readable format.
• Right to object: You have the right to object to processing based on legitimate interests, including any profiling carried out for platform improvement purposes.
• Right to withdraw consent: Where processing is based on your consent — for example, receiving promotional communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

13. Children's Privacy

7e7779 is strictly an adults-only platform. Access is prohibited for any person under the age of 18. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that a registered account belongs to a person under 18, that account will be immediately closed, all associated data will be handled in accordance with this policy and applicable law, and any funds associated with the account will be dealt with in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that a minor in your care has registered an account on 7e7779, please contact us immediately at [email protected] so that we can take prompt corrective action.

14. International Data Transfers

7e7779 operates as an offshore platform and its server infrastructure may be located outside of Bangladesh. As a result, your personal data may be transferred to and stored in a country other than your country of residence. Where such transfers occur, 7e7779 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard consistent with the principles set out in this Privacy Policy.

By registering an account and using 7e7779 services, you acknowledge and consent to the transfer of your personal data outside of Bangladesh where necessary for the operation of the platform. Players in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh are subject to the same data handling standards described in this policy.

15. Updates to This Privacy Policy

7e7779 reserves the right to amend this Privacy Policy at any time. When material changes are made, we will notify registered players via the contact method associated with their account and update the effective date at the top of this page. Continued use of the platform following notification of a revised policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how your data is being handled.

16. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by 7e7779, please reach out to us using the contact details below. All privacy-related correspondence is handled in English and managed by our dedicated support team.

• Email: [email protected]
• Operating Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)
• Serving: Players across Bangladesh, including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar